Run every client like it's your only one — at scale.
MedIQ is multi-tenant from the database up. Each client gets a fully isolated workspace with its own users, payers, fee schedules, AI key, and reports.
Onboarding speed without security debt.
Each client lives in their own RLS-isolated workspace. No risk of cross-client leakage.
Billers belong to your firm and switch into client workspaces with role-scoped permissions.
MedIQ runs the models. Every AI call is metered per client with a markup you control, so you bill cleanly without managing keys.
Your firm's super admins can drop into any client workspace with a banner, session id, and full field-level audit — perfect for live tech support.
Roll up urgent denials across all clients into a single triage queue for your team.
Branded monthly reports — denial trend, A/R aging, payer mix — exportable to CSV/PDF.
Investigate any client incident without ever seeing another client's data.
Your brand. Our infrastructure.
On Enterprise, you can white-label the workspace with your firm's logo, custom subdomain, and email branding. Your clients see your service; we run quietly underneath.
- Custom subdomain (rcm.yourfirm.com)
- Logo + favicon + email sender
- SSO for your billers (SAML/OIDC)
- Per-client BAA tracking
- Bulk client onboarding via CSV
- Revenue-share or flat-fee pricing
A real-time support console for every client.
When a client needs help right now, your firm's super admins can drop into the client's workspace with a visible banner, a session id, and a complete field-level audit trail visible to the tenant admin. No silent access. No screen-share theater.
- Visible impersonation bannerTenant sees who is helping and when.
- Field-level auditEvery change written with diff + session id.
- Cross-client triageRoll urgent items into one queue across clients.
- Role-scopedSupport sessions inherit explicit, time-bounded permissions.
Add a new client this week.
We'll set up the parent workspace, your billers, and your first client in a single 60-minute session.